Muscat:The Ministry of Commerce, Industry and Investment Promotion recently organized an introductory workshop focusing on a new unified digital guide project aimed at cataloguing government services.

According to Oman News Agency, the workshop included participants from various sectors of the Ministry as well as specialists from the Ministry of Transport, Communications and Information Technology. The initiative is part of efforts to enhance the government's services system by unifying data and simplifying procedures, thereby improving institutional performance efficiency and supporting digitization objectives.

The workshop aimed to educate attendees about the project's goals, execution stages, and the methodology for identifying, categorizing, and describing government services. It also addressed the process for entering and updating service data in the digital guide, and outlined the roles and responsibilities of specialized teams to ensure information accuracy, completion, and accessibility.

Participants engaged in hands-on training on the use of the digital guide, which included entering and updating service data, managing user access rights, and discussing coordination mechanisms among relevant teams. The training also covered stages of identifying, describing, reviewing, and approving government services.

The unified digital guide project is considered a key tool in reinforcing government digitization efforts. It provides a reliable guide for information and services, enhances governance and quality, and facilitates user access through digital channels, ultimately improving the quality of government services and user experience.