Muscat: The Financial Services Authority (FSA) has obtained the 'ISO 9001' certificate for its Quality Management System, an institutional achievement reflecting the Authority's commitment to implementing best administrative practices, enhancing performance efficiency, and establishing a culture of quality and continuous improvement. This milestone supports the development of the institutional work ecosystem, elevating the level of services provided to workers and clients in the non-banking financial sector, represented by the capital market, insurance, and accounting and auditing professions.
According to Oman News Agency, the certificate was received by Abdullah Salim Al Salmi, Executive President of the Financial Services Authority. This achievement represents the culmination of continuous efforts and integrated institutional work, with various sectors and units of the Authority participating through multiple stages of implementing the quality management system. These stages included developing procedures and operations, enhancing performance efficiency, and working to fulfill approved international requirements and standards, culminating in obtaining the certificate.
The Authority affirmed that receiving the ISO 9001 certificate represents an important milestone in its journey toward institutional excellence and reflects its keenness to adopt effective administrative methodologies that contribute to elevating performance quality, improving operations, and boosting work efficiency in line with its strategic goals and future aspirations. The Authority pointed out that this achievement resulted from cooperation and integration among the Authority's various sectors and units, as well as a unified team spirit that contributed to the success of the quality management system project and the fulfillment of its requirements.
The celebration of this occasion comes in appreciation of the active efforts and contributions made by the Authority's employees during the phases of the project. The Authority renewed its commitment to continuing the path of development and continuous improvement, fostering a culture of quality in the workplace, thus consolidating the foundations of institutional excellence and supporting the achievement of advanced levels of efficiency and effectiveness in performing its regulatory and supervisory tasks and competencies.