NCSI Survey Reveals Insights on AI Usage Among Omanis

Muscat:The National Centre for Statistics and Information (NCSI) has released the results of a survey examining Omani public opinion towards artificial intelligence (AI). The survey reveals that approximately 43% of Omanis have utilized or interacted with AI tools and applications.

According to Oman News Agency, the survey indicates that 95% of AI users have found these technologies beneficial in their daily lives or in enhancing their task performance. The report, issued in October 2026, shows that 60% of Omanis are familiar with the term artificial intelligence, while 41% perceive that AI technologies have become integrated into their daily routines, often without intentional use.

The survey sheds light on varying levels of knowledge about AI, with 16% of Omanis claiming good knowledge, 20% having moderate knowledge, and 22% possessing limited knowledge. Conversely, 42% reported no knowledge of AI tools. Usage patterns also differ by age, education, and employment, showing higher rates among younger individuals and those with higher qualifications.

AI usage is frequent, with 68% of users engaging with AI tools regularly. Chat programs are the most common AI tools used, followed by smart mobile features and recommendation applications. The survey highlights the primary motivations for AI use, such as saving time and improving task efficiency.

Trust in AI-generated outputs varies, with 66% of users expressing moderate trust, and many users verifying AI information against other sources. Concerns about privacy, data leakage, and misinformation are prevalent among users, emphasizing the importance of safe AI practices.

The survey, conducted via telephone interviews with 1,793 Omani citizens, underscores the need for awareness and education on responsible AI use, aligning with the Sultanate of Oman's digital transformation goals.