Muscat, Bank Muscat hosted a special media
event to highlight its positioning as the bank of first choice with the
largest network of branch operations contributing to the country’s
progress and development. Saleh al-Maaini, AGM � Interior Region
Branches, led the senior bank officials present on the occasion at Burj
Al Sahwa branch. The media event comes in line with the Bank’s vision
‘To serve you better, everyday’ and commitment to banking service
excellence.
Renowned for top-notch customer service, Bank Muscat accords
priority for building strong relationship with customers. With the widest
reach and the largest network of over 140 branches spread across the
Sultanate, Bank Muscat meets the expectations of customers at the
grassroots level. The expanding branch network and alternative digital
channels reflect the commitment to offer banking convenience at the
doorstep of customers. The bank has 90 branches in the interior
regions and 54 branches in the capital region. The expanding branch
network, especially in areas where developmental activities are gaining
momentum, highlights Bank Muscat’s commitment to the country’s
future development.
Saleh Al Maaini said: Over the past 36 years, Bank Muscat has
achieved steady and significant growth to emerge as the leading
financial institution in Oman. Presently, the customer base of the bank
exceeds 2 million. Setting new benchmarks, Bank Muscat offers the
complete range of banking products and services through the network
of branches across the length and breadth of Oman. The sophisticated
banking experience stems from the right mix of traditional and
electronic channels.
Saleh Al Maaini added: Bank Muscat is progressing well on
track with clarity on its dynamic vision, values and strategy, which have
helped in distinguishing itself in banking excellence. Focused on its
customer-centric strategy, the bank remains committed to seizing every
opportunity to be involved in the Sultanate’s economic growth and
sustainable development by creating opportunities for individuals and
businesses to grow and prosper.
Bank Muscat is the first bank in Oman to launch a state-of-the-
art biometric system compatible with the national identification card
(NID). The biometric identification system available across the network
of branches provides the latest solutions in national identity for banking
transactions. Aimed at improving efficiency and speed of transaction
processing, the NID enables accurate data capture for banking
transactions, especially when opening new accounts. In line with the
e-Government initiative, the facility is faster, convenient and risk free for
secure banking transactions.
Bank Muscat has achieved 100 per cent Omanisation in branch
operations, giving priority for Omanis to occupy all key positions. The
bank’s human resources strategy is notable in maintaining gender
diversity as 48 per cent of employees are women holding various
positions. Bank Muscat reckons its competent people as key strength
and is focused on equipping them to make vital contributions to the
bank’s growth and success. The bank plays a prominent role in the
development of Omani talent and is committed to investing in
improving their skill and expertise.
Source: Oman News Agency